Orders & Cancellations
All orders and subscription requests received are an offer to purchase and are subject to acceptance by Damasque B.V. and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order. Acceptance of your offer and completion of the contract between us only takes place when we start to process your order.
Changes to your order
If you wish to alter your order or subscription, please contact Customer Service at firstname.lastname@example.org. We’ll always do our best to make last-minute changes for you but we can’t give you a guarantee.
Your cancellation rights
You can cancel single orders no later than 36 hours prior to the requested delivery date. In those circumstances, a full refund will be given. If a lesser period of notice is given, we will only give a refund if we have not started the preparation of your order at the time notice is given. We cannot accept cancellations for next day orders.
We accept iDeal, Visa, MasterCard credit and debit cards, and Afterpay. In order to offer the best security, all our payments are processed securely by Adyen payments.
We never store or have access to your credit or debit card details.